vZine for Telecom Operators

Increase of ARPU and opportunities for customer care

The distribution of voicemail messages ensures that recipients listen to the messages; over 80% of the messages that are sent will be listened to (cases vZine 2009-2010). Depending on the amount of messages being send and the compellingess of the content, operators can increase ARPU with double digits.

Next to an increase of ARPU, operators can use voicemail messaging for their own communication benefits such as for payment notification and service information messages. Usage of audio has proven to be more effective in those situations and can help increase client satisfaction.